Shipping policy
SHIPPING POLICY
Shipping Costs & Delivery Times
We ship to over 40 countries worldwide. Shipping costs and estimated delivery times vary by destination:
United Kingdom: £5.00 - Delivery in 3-5 working days
European Union (27 countries): £10.00 - Delivery in 7-14 working days
International (including USA, Canada, Australia, UAE, Japan, and others): £10.00 - Delivery in 10-21 working days
Order Processing
All orders are processed within 1-2 business days (Monday-Friday, excluding UK bank holidays). You'll receive a confirmation email once your order has been dispatched.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.
International Orders - Customs & Duties
For orders shipped outside the UK, you may be subject to import duties and taxes, which are levied once your package reaches your country. These charges are the responsibility of the recipient and vary by country. We have no control over these charges and cannot predict what they may be.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery timeframe, please contact us at [your email] and we'll help track down your package or arrange a replacement.
Questions?
If you have any questions about shipping, please get in touch at [your email] and we'll be happy to help.